Privacy Policy

Last updated: September 4, 2026

UMS Print respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, stored and protected when you visit UMSPrint.com, create an account, customize apparel, upload artwork, place an order, request assistance, communicate with us, choose pickup or delivery, or use other UMS Print website and customer services.

UMS Print provides custom T-shirt and apparel printing from Buena Park, California, including DTF printing, screen printing, embroidery, bulk apparel production, qualifying Same-Day and Rush production, local pickup, eligible Orange County delivery and nationwide shipping.

By using UMSPrint.com or providing information to UMS Print, you acknowledge the practices described in this Privacy Policy.

Privacy questions or requests?

Email support@umsprint.com or call 714-523-8515.

1. Information You Provide to UMS Print

We may collect information that you provide directly when using our website, ordering products or communicating with us.

Depending on how you interact with UMS Print, this may include:

• name,
• email address,
• telephone number,
• billing address,
• shipping or delivery address,
• business or organization name,
• account information,
• order information,
• product selections,
• sizes, colors and quantities,
• production and fulfillment selections,
• uploaded artwork, logos, photographs and graphics,
• custom text and design information,
• order notes,
• quote or project information,
• customer-support messages,
• refund, return or dispute information,
• and other information you voluntarily provide.

2. Custom Artwork and Design Files

When you upload artwork, logos, photographs, graphics, text or other design files, UMS Print may process and retain those files as reasonably necessary to provide custom apparel services.

Artwork may be used for purposes such as:

• displaying your design in customization tools,
• reviewing print readiness,
• preparing artwork for production,
• producing your custom order,
• providing customer support,
• reviewing a production issue,
• supporting an authorized reorder,
• maintaining applicable production records,
• and meeting legal or business-record obligations.

Customers are responsible for having the necessary rights or authorization to use artwork, trademarks, logos, photographs and other materials they submit.

3. Information Collected Automatically

When you use UMSPrint.com, certain technical and usage information may be collected automatically by the website or services used to operate it.

This information may include:

• IP address,
• browser type,
• device type,
• operating system,
• approximate location derived from IP information,
• pages viewed,
• links clicked,
• referring website or source,
• date and time of access,
• session information,
• shopping-cart activity,
• website interactions,
• and cookie or similar technology identifiers.

This information may help us operate, secure, troubleshoot and improve UMSPrint.com and understand how customers use the website.

4. Cookies and Similar Technologies

UMSPrint.com may use cookies and similar technologies to provide website functionality and understand website activity.

These technologies may support:

• shopping-cart functionality,
• checkout,
• customer accounts,
• saved sessions,
• website preferences,
• security,
• fraud prevention,
• analytics,
• website performance,
• advertising measurement,
• and other website functions.

You can manage certain cookies through your browser or any cookie-preference controls made available on the website.

Blocking necessary cookies may interfere with features such as login, account access, cart, customization tools or checkout.

5. How UMS Print Uses Information

UMS Print may use information for legitimate business and customer-service purposes, including:

• processing custom apparel orders,
• creating and maintaining customer accounts,
• displaying and storing custom designs,
• reviewing artwork,
• preparing products for production,
• printing, embroidering and fulfilling orders,
• processing payments,
• providing order confirmations and updates,
• communicating about artwork approval,
• providing pickup notifications,
• arranging local delivery,
• preparing nationwide shipments,
• providing tracking information,
• responding to customer-service requests,
• handling cancellations, refunds, returns, reprints and disputes,
• preventing fraud or unauthorized transactions,
• protecting website and account security,
• improving products, services and website performance,
• measuring website and marketing effectiveness,
• maintaining accounting and business records,
• and complying with applicable legal obligations.

6. Accounts and Saved Designs

If you create an account or save a design, UMS Print may maintain information associated with your account or saved project.

This may include:

• account contact information,
• saved designs,
• uploaded artwork,
• order history,
• addresses,
• and other information associated with account functionality.

You are responsible for keeping your account credentials confidential.

If you believe your account has been accessed without permission, contact UMS Print promptly.

7. Payments and Checkout

Payments may be processed through third-party payment providers.

Those providers may collect payment-card or other payment information necessary to authorize and process a transaction.

UMS Print may receive limited transaction information such as:

• payment status,
• transaction confirmation,
• billing information,
• fraud-review information,
• or payment-reference information.

UMS Print does not intentionally store complete payment-card numbers or card security codes on its website servers.

Payment providers process information according to their own privacy and security practices.

8. Order Production and Fulfillment

Producing a custom order may require authorized UMS Print personnel or service providers to access information associated with the order.

This may include:

• customer name,
• order number,
• products,
• sizes, colors and quantities,
• artwork and designs,
• print locations,
• production instructions,
• approval status,
• pickup information,
• shipping or delivery information,
• and applicable customer communications.

9. How Information May Be Shared

UMS Print may disclose information to service providers when reasonably necessary to operate the website, process transactions, produce orders or provide customer services.

Examples may include:

• payment processors,
• website hosting providers,
• website and ecommerce technology providers,
• email and communication providers,
• analytics providers,
• advertising or measurement providers,
• fraud-prevention and security providers,
• shipping carriers,
• local couriers and delivery providers,
• technology support providers,
• and other vendors reasonably necessary to operate UMS Print services.

These providers may process information according to their contracts, applicable law and their own privacy practices.

10. Shipping Carriers and Local Delivery Providers

When you select shipping or local delivery, information necessary to fulfill the order may be provided to the applicable carrier or delivery provider.

This may include:

• recipient name,
• delivery address,
• telephone number,
• email address where applicable,
• delivery instructions,
• package details,
• and other information required for transportation or tracking.

UMS Print may use Uber Direct for eligible local deliveries.

Third-party carriers and couriers may process delivery information according to their own privacy policies.

11. Legal, Safety and Fraud-Prevention Disclosures

UMS Print may preserve or disclose information when reasonably necessary to:

• comply with applicable law, regulation, subpoena, court order or lawful request,
• enforce website terms or policies,
• prevent or investigate fraud,
• protect accounts and payment transactions,
• protect the rights, property or safety of UMS Print, customers or others,
• investigate suspected unlawful activity,
• or establish, exercise or defend legal claims.

12. Sale or Sharing of Personal Information

UMS Print does not sell personal information in exchange for money.

Certain website analytics, advertising, measurement or marketing technologies may involve disclosures that can be treated as a “sale,” “sharing,” targeted advertising or similar activity under some privacy laws even when no money is exchanged for the personal information.

Where applicable law provides specific rights regarding those activities, eligible users may submit an applicable privacy request using the contact information below.

13. Email and Customer Communications

If you place an order, create an account, submit a request or otherwise communicate with UMS Print, we may send transactional or service-related communications.

Examples include:

• order confirmations,
• artwork questions,
• artwork-approval messages,
• payment notifications,
• production updates,
• pickup notifications,
• shipping notifications,
• tracking information,
• delivery communications,
• and customer-support responses.

These transactional communications may still be sent even if you unsubscribe from promotional marketing.

14. Marketing Communications

Where permitted, UMS Print may send promotional emails, offers, product information or other marketing communications.

You may unsubscribe from promotional email using an unsubscribe link included in the applicable email or by contacting UMS Print.

Unsubscribing from promotional messages does not prevent necessary communications about active orders, transactions, accounts, customer-support requests or other service matters.

15. Data Security

UMS Print uses reasonable administrative, technical and organizational measures intended to help protect personal information against unauthorized access, misuse, alteration, loss or disclosure.

However, no website, network, payment system, email service or method of Internet transmission can be guaranteed completely secure.

Customers should:

• use strong account passwords,
• avoid sharing account credentials,
• protect access to their email accounts,
• avoid emailing complete payment-card information,
• and notify UMS Print if they suspect unauthorized access.

16. Data Retention

UMS Print may retain information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, legal, accounting, security and customer-support needs.

Retention may vary depending on the type of information.

Examples of information that may be retained include:

• order records,
• invoices,
• payment transaction records,
• customer communications,
• artwork and design files,
• production information,
• shipment records,
• refund and dispute records,
• account information,
• and records required for tax, legal or fraud-prevention purposes.

17. Your Privacy Choices

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to request:

• information about personal information collected about you,
• access to certain personal information,
• correction of inaccurate information,
• deletion of certain information,
• information about certain disclosures,
• portability of certain information,
• or an applicable opt-out where required by law.

These rights are subject to legal exceptions and verification requirements.

18. Privacy Request Verification

Before completing certain privacy requests, UMS Print may need to verify that the requester is the person to whom the information relates or is otherwise authorized to make the request.

Verification may require information reasonably related to an existing customer account, order or prior interaction.

UMS Print will not ask you to provide your account password or complete payment-card number by email for purposes of verifying a privacy request.

19. California Privacy Notice

This section provides additional information for California residents where applicable under California privacy law.

Depending on how a customer interacts with UMS Print, categories of personal information collected may include:

UMS Print may use these categories for the purposes described throughout this Privacy Policy, including:

• order processing and fulfillment,
• customer support,
• payment processing,
• website operation,
• security and fraud prevention,
• shipping and delivery,
• analytics,
• marketing where permitted,
• and legal or accounting compliance.

Subject to applicability, verification and legal exceptions, California residents may have rights relating to access, correction, deletion, portability and certain disclosures or sharing of personal information.

UMS Print does not discriminate against a customer for exercising privacy rights provided by applicable law.

20. Requests to Delete Information

You may request deletion of certain personal information where applicable.

UMS Print may need to retain some information even after a deletion request when permitted or required for purposes such as:

• completing a transaction,
• maintaining order or accounting records,
• fraud prevention,
• security,
• legal compliance,
• handling disputes,
• or establishing or defending legal claims.

21. Requests to Correct Information

If information associated with your account or order is inaccurate, contact UMS Print and provide sufficient information to identify the record and requested correction.

Changes to an active custom order may be subject to production limitations and should be requested immediately.

22. Children’s Privacy

UMSPrint.com is intended for customers capable of making or arranging purchases and is not directed to children under 13.

UMS Print does not knowingly collect personal information directly from children under 13 through the website.

If you believe personal information from a child under 13 was submitted to UMS Print without appropriate authorization, contact support@umsprint.com so the matter can be reviewed.

23. Third-Party Websites and Services

UMSPrint.com may contain links to or integrate with third-party websites or services.

Examples may include:

• payment providers,
• shipping carriers,
• courier services,
• analytics providers,
• social-media platforms,
• advertising services,
• and other technology providers.

Third parties operate under their own terms and privacy practices.

UMS Print is not responsible for the privacy practices of an independent third-party website or service.

24. Business Transfers

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets or other transaction involving all or part of the UMS Print business, subject to applicable law.

25. Changes to This Privacy Policy

UMS Print may update this Privacy Policy from time to time to reflect changes in website functionality, services, technology, business practices or legal requirements.

When the policy is materially revised, the “Last updated” date at the top of this page will be changed.

Customers should review the current Privacy Policy periodically.

26. Contact UMS Print About Privacy