Yes. Customers can upload a logo, artwork, text, image, or finished design during the ordering process. Our team may review artwork before production to help catch common issues such as low resolution, blurry files, poor placement, small text, background problems, or sizing concerns.

Yes. Many products can be ordered in small quantities, including single-item orders when available. Larger orders may qualify for better pricing, but you do not always need a large bulk order to create a custom shirt.

UMS Print offers custom apparel and merchandise options including t-shirts, hoodies, long sleeve shirts, sweatshirts, hats, polos, safety vests, uniforms, signs, event apparel, team gear, business apparel, and branded merchandise.

Depending on the product, design, quantity, and order details, UMS Print may use DTF printing, screen printing, embroidery, heat transfer, or other suitable decoration methods. Our team chooses or recommends the method based on what works best for your artwork and product.

DTF stands for Direct to Film. It is a printing method where artwork is printed onto transfer film, prepared, cured, and applied to apparel using heat and pressure. DTF is a strong option for full-color designs, logos, gradients, detailed artwork, small orders, and many apparel styles.

Yes. DTF printing works well for many custom t-shirts, hoodies, sweatshirts, long sleeve shirts, uniforms, safety vests, and event apparel. It is especially useful for colorful designs, detailed graphics, logos, and artwork with multiple colors.

Yes. UMS Print offers screen printing for eligible orders. Screen printing is often a strong choice for larger quantity orders, simple designs, repeat production runs, and designs with fewer colors.

If you are not sure whether DTF or screen printing is better for your order, contact us and we can help you choose the right method.

Yes. UMS Print offers embroidery for eligible apparel and accessories, including hats, polos, business apparel, uniforms, workwear, and branded merchandise. Embroidery is a strong choice for professional logos, company uniforms, staff apparel, and premium business branding.

Yes. UMS Print offers customization for hats, hoodies, polos, uniforms, workwear, safety vests, and other apparel items. Availability depends on the product, design, decoration method, quantity, and production schedule.

Yes. Local pickup may be available from United Merch Supply / UMS Print in Buena Park, California. Pickup availability and timing depend on product availability, artwork approval, payment confirmation, order quantity, and production schedule.

Yes. UMS Print offers nationwide shipping for eligible custom printing orders. Shipping options may be shown at checkout depending on the product, order details, destination, and available shipping methods.

Production time and shipping time are separate unless UMS Print confirms otherwise in writing.

Turnaround time depends on the product, quantity, artwork quality, print method, blank availability, payment confirmation, and current production schedule. Rush, same-day, and super-rush options may be available for qualifying orders.

For urgent orders, contact us before checkout so we can confirm the fastest realistic option.

Pricing depends on the product, quantity, print method, number of print locations, artwork details, garment style, and turnaround option. Larger orders may qualify for better pricing.

The best way to see pricing is to choose your product, design options, quantity, and checkout method, or contact UMS Print for help with a quote.

Yes. UMS Print may review your design before production and contact you if we notice common artwork issues. We can help check for problems like blurry images, low resolution, small text, incorrect sizing, poor placement, unwanted backgrounds, or print clarity concerns.

For best results, upload the highest quality version of your design. Transparent PNG files, vector files, high-resolution logos, and clean artwork are usually better than screenshots or small low-resolution images.

If you are not sure whether your file is print-ready, contact our team before placing your order.

Printed colors may look slightly different from what you see on a phone, tablet, or computer screen. Screen brightness, monitor settings, garment color, fabric type, ink, transfer method, and production process can all affect final appearance.

UMS Print works to produce clean, professional results, but exact color matching is not always guaranteed unless specifically confirmed in writing.

For best results, wash custom printed apparel inside out with cold water and mild detergent. Avoid bleach, high heat, and ironing directly over the printed area. Air drying or low-heat drying can help protect the design and garment.

Care instructions may vary depending on the product and decoration method.

If your order arrives damaged, incorrect, or has a production issue, contact UMS Print as soon as possible with your order details and photos of the issue. Our team will review the order, artwork, product, and production details to determine whether a reprint, correction, refund review, or other solution may apply.

Custom printed products are made to order, so eligibility depends on the situation and our posted policies.

UMS Print by United Merch Supply is located in Buena Park, California.

United Merch Supply / UMS Print
8211 Orangethorpe Ave.
Buena Park, CA 90621
Email: support@umsprint.com
Phone: 714-523-8515

We serve local customers in Buena Park, Orange County, and nearby Southern California areas, while also offering nationwide shipping for eligible custom printing orders.